Managing Digital Infrastructure on Projects

Digital infrastructures are increasingly used in project delivery. They are made up of complex and evolving sets of interconnected software packages and applications. Managing digital infrastructures is challenging as they are largely invisible to their users while their functioning is uninterrupted, and as they involve various technical and social boundaries beyond the scope of projects. Especially, the growing global production of generic software implies that although digital infrastructures facilitate complex project work, they also shape and standardize certain work practices and power relations that appear novel to project practitioners. Jennifer Whyte and Ali Eshraghi discuss some practical lessons and considerations for future project managers.